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Learn more about our privacy policy.




Your privacy is important to us. This notice (Privacy Notice) applies to the personal information we collect from you. If you’re a Walk This Way Footwear & Accessories Limited employee, we may also have provided you with a separate privacy notice setting out how we use your personal information, which will also apply.


You can obtain that privacy notice by contacting the office directly at the below address.

For the purposes of this Privacy Notice, the data controller is Walk This Way Footwear & Accessories Limited, Unit 7A, Peckleton Lane Business Park, Peckleton Common, Peckleton, Leicester, LE9 7RN. We’ve also set out contact details towards the end of this notice.

Information we may collect from you:

We may collect and process the following information about you:

  • Information that you provide to us, for example information sent by e-mail which contains e-mail address, name, contact phone number.

How we use your information:

  • We’ll only use your information where we have your consent.

  • Or we have another lawful reason for using it.

Unless we say otherwise below, we’ll use your personal information on the basis that it’s within our legitimate interests:

  • Respond to your queries and feedback (for example, if: you’ve asked a question via e-mail)

  • Provide you with information, products or services you have requested or which we feel may interest you, unless you tell us otherwise.

  • Carry out our obligations from any contracts.

  • We also use the information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that Walk This Way Footwear is subject to.This may include using it to help detect or prevent crime (including terrorism financing, money laundering and other financial crimes). We’ll only do this on the basis that it’s needed to comply with a legal obligation, it’s in our legitimate interests and that of others or to prevent or detect unlawful acts.

How long we’ll keep your information:

  • We keep information in line with our data retention policy.

  • For example, if you’re a customer, we’ll normally keep core data for seven years from the end of our relationship.

  • We retain information to comply with legal or regulatory requirements or for our legitimate purposes, such as responding to enquiries, and may sometimes need to keep it for a longer period; if we don’t need to retain it for as long, we may delete, destroy or anonymise it sooner. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as dealing with any enquiries.

  • We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes, e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don’t need to retain information for this period of time, we may destroy, delete or anonymise it more promptly.


Your rights:

  • You have a number of rights in relation to the information that we hold about you. These rights include:

the right to access the information we hold about you.

  • In some circumstances, the right to withdraw your consent to our holding your information, which you can do at any time. We may continue to store your information if we have another legitimate reason for doing so;

  • In some circumstances, the right to receive certain information you have provided to us in an electronic format and/or request that we transmit it to a third party;

  • The right to request that we rectify your information if it’s inaccurate or incomplete; in some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it; and,


You can exercise your rights by contacting us using the details set out in the ‘More details about your information’ section below. You also have a right to complain to the UK Information Commissioner’s Office by visiting, or to the data protection regulator in the country where you live or work.


How we keep your information secure:

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.


More details about your information:

If you’d like further information on anything we’ve said in

this Privacy Notice, or to contact our Data Protection Officer, David Dickinson, contact us at Walk This Way Footwear & Accessories Limited, Unit 7A, Peckleton Lane Business Park, Peckleton Common, Peckleton, Leicester, LE97RN. This Privacy Notice may be updated from time to time, and you’ll always be able to request the most recent version.

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